Refund policy

Our Promise

Every Natural Prints item is made to order, printed especially for you by our production partners. Because of this, we do not accept returns or exchanges for change of mind or incorrect size selection - please check our size guides carefully before ordering.

However, if something goes wrong on our end, we will always make it right.

Damaged, Defective or Wrong Items

If your order arrives damaged, misprinted, or incorrect, please contact us within 30 days of delivery at info.naturalprints@gmail.com with:

- Your order number
- A clear photo of the issue

We will arrange a free replacement or full refund - no need to return the item.

Refunds

Approved refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank to process the transaction. If more than 15 business days have passed since your refund was approved, contact us at info.naturalprints@gmail.com.

EU Customers - 14 Day Cooling Off Period

If your order is shipped within the European Union, you have the right to cancel or return it within 14 days of receipt, for any reason, under EU consumer law. To exercise this right the item must be unworn, unused, with original tags and packaging. Contact us at info.naturalprints@gmail.com to initiate the process.

Please note: as our products are made to order, we encourage you to review size guides and product details carefully before purchasing.

Non-Returnable Items

Sale items
Gift cards
Digital downloads

Contact

For any questions about your order or this policy: info.naturalprints@gmail.com